Privacy Policy
Effective January 1, 2026
This Privacy Policy explains how Detail Driven LLC, doing business through Auto Spa by Detail Driven, collects, uses, and protects information when you visit our website, contact us, book services, request estimates, or communicate with us by phone, email, web forms, or text message.
Information We Collect
We may collect your name, phone number, email address, mailing address, vehicle information, appointment details, service history, payment-related information, messages you send us, and website usage information such as browser type, device information, pages viewed, and referring sources.
How We Use Information
We use information to respond to inquiries, schedule and provide services, send estimates and appointment reminders, process payments, manage customer relationships, improve our website and services, comply with legal obligations, and send service-related or promotional communications when permitted by law.
Text Messaging and A2P Compliance
If you provide your mobile number and opt in to receive text messages, we may send SMS or MMS messages related to appointments, estimates, service updates, reminders, membership information, customer support, review requests, and occasional promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for help or contact us at office@detaildrivenjh.com.
No Sale or Sharing of SMS Consent
We do not sell, rent, or share your personal information for third-party marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Service providers that help us operate our website, scheduling, payment, CRM, or messaging systems may process information only to provide services to us and are not permitted to use SMS consent for their own marketing.
Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve user experience, measure advertising performance, and maintain website security. You can control cookies through your browser settings, but some site features may not work properly if cookies are disabled.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access, correction, or deletion of your personal information by contacting us. You may opt out of marketing emails by using the unsubscribe instructions in those emails. You may opt out of text messages by replying STOP at any time.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
Contact Us
Detail Driven LLC
1655 Martin Lane, Jackson, WY 83001
office@detaildrivenjh.com